Gray Market Products

What is a Gray Market product?  - Gray market products are items sold by a retailer not authorized by the manufacturer to sell the item.  

Does it matter if it is Gray Market or not?  - YES.  The manufacturer of the product is not obligated to repair or replace the product under warranty if it is not sold by their authorized retailers.  The customer is left at the mercy of a retailer who has no obligation to repair or replace the product either unless they have specifically made such a guarantee.  The result is you may be stuck with a defective product and no way to fix it.

Discountcell is an authorized dealer for all of the products we carry.  We purchase direct from the manufacturer or the manufacturers authorized distributors.  All of the items we sell come with the full manufacturers warranty and guarantees.

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